MYOB Super & TFN 333 333 333 not accepted

How about you fix the hundreds of bugs in the software.  The employee obviously doesn't enter 333 333 333 as their TFN of the TFN declaration form!  this is what the ATO advises for reporting.  You don't seem to get it, the employee has NO OBLIGATION or REQUIREMENT to get a TFN and yet they have earned a small amount of super.

MYOB MUST be changed to accept a TFN of 333 333 333 for super payments, it's as simple as that.  The answer isn't me explaining to a 16 year old that I need them to apply for a TFN because MYOB is so poorly programmed it wont work otherwise... just a joke.

How is this a solution!!!!  So in order to get this rubbish software to work, you expect an employer to FORCE an employee who is under the age of 18 to get a tax file number even though they have NO legal obligation to do so!  Are you for real, do you actually expect us to do this to work around the poor programming of the software?

Even though the ATO informs employers to insert a TFN of 333 333 333 for these employees, MYOB falls over yet again when we do so?  Which means I'm yet again forced to lodge super payments by other means.

Thanks alot Clover for your help on this. Appreciate it.

Cheers, Elka

Hi ElkaS 

When you try to record the Pay Superannuation transaction in the current version of AccountRight (2019.3), does it display a red x icon against a particular super payment?

If so, could you please click anywhere in the line contains the error icon, what is the exact error message?

Hi Clover

We have the same issue.

Error is "You need a valid Tax File Number for this employee"

Thanks 

Hi perkij 

As far as I know, on ATO's page it advised that generic TFNs can be used for section A - payee details when completing PAYG payment summaries. SuperStream has its own standards and requirements which may not be the same as the requirements for PAYG payment summaries. 

To my knowledge ATO also has a validation service that checks and valids TFN for SuperStream purposes. I would suggest checking with ATO about what's the best way of obtaining TFN for employees under 18 that meets SuperStream standards.