New company file not connecting to ATO for STP

It's only showing zero amount.  I imagine after I do the full payrun later this week it will include all the employees.  I'll run the Verification report then.  

Thanks for your help.

Hi WMack 

When you go to Payroll>>Payroll Reporting, do you see the Connect to ATO button still there or can you access the Payroll Reporting Center? 

As it's not triggering you to declare the payruns, I'm assuming the connection to ATO was not fully established, therefore, check the following and let me know how you go on:

1) Was the ATO notified of the software ID either by ringing them or connecting through Access Manager? 

2) Are you able to get to the declaration screen if you put in a new zero dollar pay run within that financial year or is it missing then as well?

Please also go through this help article: Connect to ATO to ensure all steps are followed. 

Hi Komal

Yes the ATO was notified and I don't get the declaration screen when processing pays.  

I have gone into the Payroll Reporting Centre and the ATO Connect button shows Payroll Reporting Centre (which implies that the ATO Connect has gone through)  If I then select ATO Settings it shows all the correct details but neither of the 2 pays are showing in the Reporting Centre

Hi WMack 

In that case, if you do a zero dollar payrun now, do you get prompted to declare that to the ATO ? 

I just processed a zero pay and it DID go to the Declaration section.  It doesn't make sense to me as to why it workded because nothing has changed since I processed the previous 2 payrolls so why did it work for a zero payrun?

Also, how can I get the other 2 small pays sent?

Hi WMack 

I guess there was a little delay for the connection to get established completely and doing a payrun today has activated it. 

If the previous two payruns are in the same payroll year as the zero dollar payrun, the figures for them would have been reported to the ATO along with the zero dollar payrun. You can also verify this by running year-to-date verification (YTD) reports for these employees.

Alternatively, when you declare next payruns for these employees, YTD figures would be reported for the previous two payruns as well. 

Let me know if you have further questions on this. 

Ok, thanks.  Where do I run the year-to-date verification (YTD) report for these employees?