Hi,
The payroll activity report and the payroll register in not matching.
I have also figure out what is the variance and added that amount on the pay history however it is still not reflecting on the report. Below is the screenshot. How do I adjust in the 2024/25 period.
Also, I have processed the first payroll for the new financial year before finalising the 2024/25- will it create a issue?
Can you please help?
Hey Yurina,
Great job spotting the mismatch between your Payroll Activity and Payroll Register reports. Since you’ve already updated the pay history, the next step is to send an update event to refresh the payroll report figures and ensure they match properly. However, processing the first pay run for the new financial year has locked the pay history for 2024/25, preventing any edits to prior years from being made on your end. No worries, this won’t cause any issues other than those locked pay history adjustments. If you need more help with this, you can reach out to our team on Live Chat via our virtual assistant, MOCA.
Cheers,
Doreen
