Forum Discussion

MeAndMyMYOOB's avatar
MeAndMyMYOOB
Cover User
3 years ago

Payroll Advice Report for 1 employee not showing data

Hi,

On logging in today I needed to update to 2022.09 which I did.

Just tried to run the payroll advice report for a particular employee between 31/5/22-3/10/22 and it shows nothing.

Yet I can run the report for either one or all employees for one pay day date (3/10/22 for instance) but if I change the dates to any more than that it shows nothing.

I have another company file that is not online and I can run the same report over multiple dates and it works fine.

is this an issue arisng from this recent update?

 

Kristina

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi MeAndMyMYOOB 

     

    Thanks for your post. If you're getting the message There's no information to display, this is caused by a void pay recorded with entitlements or expense payroll categories.

     

    Make sure Print on Pay advice is ticked for all entitlement and expense payroll categories and then rerun that report.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.