KThexton
2 months agoMember
Payroll Error
I am getting error messages as above saying I am not registered for Single Touch Payroll. But I have been and using it for a couple of years - anyone else having this problem?
I am getting error messages as above saying I am not registered for Single Touch Payroll. But I have been and using it for a couple of years - anyone else having this problem?
I am also experiencing this. I just did an update this morning to version 2025.9.1.3, I'm wondering if this has anything to do with it. Did anyone else do this update?
Hey KThexton Mel_Cabs ted188 RhondaMP
We are aware some customers are receiving an error saying STP not set up when trying to create a pay run. I have raised it to the team and will make sure to provide an update as soon as I have more information.
Same here. I just replied on another thread about the same thing.
I wonder how we can explain this to the ATO?
I'm sure MYOB won't be the ones having to explain to them why people's payroll data is not getting submitted on time.
I processed then went to the web reporting centre and sent the repot to the ato from there
I was able to process payroll and then send from online.
Me too!
I'm experiencing the same issue!
yes- nearly every time there is a software update, there is an issue with something
yes, I did it this morning and have the same problem. i think it is an issue with the update
can i process payroll now without declaring and then fix it up later?
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