Forum Discussion

KathM1's avatar
12 months ago

Payroll Register & Summary not matching

One of our employees started with us on 3 June 2024.  He’s had 3 pays in total, however, the payroll advice summary and the payroll register are picking up different values.  The register appears to be filtering through his salary for the whole year, this is incorrect as he's only had 2 pays and will go to the ATO for reporting if not corrected. 

 

Any advice on how to fix this?  I've been through his employee card and the pay details are all fine, but won't show last financial year amounts.

 

Thanks so much!

3 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    12 months ago

    Hi KathM1

     

    It looks like you're noticing different figures for your new employee across the payroll advice summary and register. To ensure everything lines up correctly, check the ATO reporting categories used for the pay runs. They should be assigned accurately to reflect the correct figures. If any changes are made, remember to send an update event so the reports show the right info. If you need a hand with any of this, just give us a shout!

     

    Best regards,

    Doreen

  • Hi Doreen, 

    I checked all these prior to the reports being run, and I 've just double checked them again as per your advice.  The categories are all correct.  It is the gross pay (salary) for one of the employees that is being drawn across causing the report to be out (sending $137k into the gross figure for his line and not the $10k it's meant to be).  

     

    I'm at a loss and need to finalise the STP for the year, it's just this one employee pay that's causing the distruption.  I've checked his card file, the payroll categories, everything is the same as our other salary employees.  I'm so confused.

     

    Thanks so much for any help you can give.

     

  • Jemar_C's avatar
    Jemar_C
    Valued User
    11 months ago

    Hi KathM1,

     

    Thank you for following the previous instructions that was given. You may want to dig deeper to this article regarding the ATO categories if the correct reporting category is linked. 

     

    Cheers,

    Jem