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Project-Z's avatar
Project-Z
Experienced User
1 year ago

Payroll reporting not working

Was preparing wages and the pop-up window for the declaration is showing the url (https://cdn-stp.payroll.prod.myob.com) can not be reached...

 

No systems are showing as down on the web. Is anyone else having this same issue?

 

Yes, I have cleared the cache.

32 Replies

  • Anewbee's avatar
    Anewbee
    Experienced Cover User
    1 year ago

    Hi Mel_Cabs​ or Belinda32​ or Genreve_S​ 

    I'm having the same problem. Is it possible to share how you declare it online via STP reporting? Also do I have to process without the declaration on desktop myob first then declare online?

    Thank you

     

  • CazCooky's avatar
    CazCooky
    Experienced Cover User
    1 year ago

    I had the same issue with declarations last week.

    to fix that declaration went into payroll reporting center and resent it.

    too time consuming to have to do every time though

     

    has anyone been advised of a fix yet?

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