Payroll reversal mix up

Hi BD22 

Thanks for your post. If I understand correctly you're using Prepare electronic payments and the electronic clearing account. If that's correct, you'll need to tick the reversal transactions only in the Prepare electronic payments window, click on Bank file and record the transaction. You don't need to upload the bank file as payment has already been made.

You can then process the 2nd weeks electronic payment as normal.

In the Reconcile accounts window you should have the duplicate payment and the reversal, tick both of these as they will clear each other out. 

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Thank you for your response, while this helps going forward to prevent the issue happening again and I appreciate that. 

The problem is the reversal payment wasnt cleared before the next week payment was created, so it all went through together. Unfortunetly due to the second week being slighlty higher it didnt just cancel out and now in my journal it appears to have a debit of a few hundred rather than the amount of the pays.

Is there a way to rectify it after it has been processed so that I can match the payment to the bank feeds?

Or would a journal entry be needed to rectify it now?

Hi BD22 

You can delete the electronic payment transaction then process two separate transactions, one for the reversals and one for the actual wage payments.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.