Forum Discussion

AmandaWBM's avatar
3 years ago

Re: 2021/2022 Payroll ATO Finalisation

Employees are telling me when they are lodging their tax returns, the ATO haven't verified their wages, but I know I have finalised them.  When I go into the finalisation report and check, there is a green tick next to each of their names.  If I select an employee, an option for me to unfinalise their payroll pops up, meaning it has been done.  Totally confused

  • Hello AmandaWBM 

     

    Welcome to the Community Forum.

     

    If you have the final indicator ticks and the report has been successfully finalised from the software and sent to the ATO, you will need to speak to the ATO. 

    I would first make sure that the report has been accepted without errors, If the report is accepted with errors or rejected, undo finalisation, resolve the errors and then finalise. This will also push it through again to the ATO. 

    Please let me know if I can assist further.