I can not send update event for the 22/23 year. It is saying
The Payment Date falls within the lock period. You can't record pays dated in the lock period. Contact your administrator for more information.
Has anybody else had this issue?
Hi,
Yes i found the same. I've read in a few places to run a $0 payrun dated 30/06/23 and send that to the ATO. Should do the same thing. Hasn't helped my issue unfortunately :(
Hi becwi
Thank you for your post.
Some of the administrators locked the period to prevent anyone from unintentionally making changes or entry in a period which they don't want.
If you want to make changes/entry I would suggest to ask your administrator to change the lock period by going to the Setup menu >> Preferences >> Security.
Please let me know how you go about this.
Are we able to solved your concern? If YES, please click on "Accept as Solution". If NO, please feel free to reply on this post and we are more than happy to assist.
Cheers,
Princess
Hi becwi
I would like to check back with you to see if this issue has been fixed. If you still require further assistance, please don't hesitate to reply to this post. I'm more than happy to assist.
Cheers,
Princess
