Trishd
3 years agoExperienced Cover User
STP 2
still getting errors when submitting forms to ATO with a nil balance payslip due to staff member having 2 super funds.
still getting errors when submitting forms to ATO with a nil balance payslip due to staff member having 2 super funds.
Hi Trishd
I'm sorry to see that no one has replied to you yet. So that I can assist can you please provide screenshots of the error codes you are getting for those STP reports.
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Heloo Tracey. thanks for following up. I have remembered to capture the message received when processing payroll. if you can check it and advise. thanks
Hi Trishd
Thanks for that information. For that particular error code, if you're able to complete the pay run and declare it to the ATO, there's nothing else you need to do.
If you're not prompted to declare the pay run, go to the STP reporting centre>>Reports tab>>click on that report and click Send to ATO.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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