Forum Discussion

jorge's avatar
jorge
Experienced Cover User
11 months ago

STP reporting issue

Hi All

 

Did anyone else an issue while using AccountRight Plus for payroll that the STP report didn't sent through since it's a new financial year.

 

According to our records last year seem to have the similar situation. Is there a way that we can work to avoid similar discruption in the future.

 

Ticket: 02401840

 

Best Regards,

ACCA

1 Reply

  • Hey jorge​ 

    Thanks for your post. I've checked the ticket number and can see your issue has been resolved by the team after running a fix script. If you experience any further problems, please raise another case and the team will be able to help!