Forum Discussion

Jenny29's avatar
Jenny29
2 years ago

Subscription Ended

Hi MYOB team,

 

My client ended their subscription to MYOB back in January, now that we are at the end of the Financial year and we need to finalise the Payroll in MYOB for STP/ATO we cannot do that because our subscription has ended.

 

Please advise if we can temporarily have access to MYOB to finalise our STP?

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi Jenny29

     

    Thanks for your post and Welcome here in the Community Forum. It's great to have you here in the Community forum.

     

    So I can take a look into this for you, can you please send me a private message with the following information:

    • Serial number 
    • Your full name
    • Email address 
    • Business name
    • Company file name

     

     

    Cheers,
    Leneth

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi Jenny29 

    Just want to check if you're still having this issue? If so, feel free to post again and one of us will be happy to help.

    Regards,
    Earl

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