Superannuation Double Up

Question

Hello,&nbsp;&nbsp;We have just been reviewing our payroll information for the year and noticed that we have an issue with superannuation doorbelling up when we do an additional payroll run or correction.&nbsp;I am assuming that we need just be mindful of the fact that payroll will automatically add an additional 1.9 hours per pay run.&nbsp;&nbsp;&nbsp;Is there another type of fix to stop this or do we need to go back and look at previous pay runs and correct the over calculations?&nbsp;I know that I am an idiot for not noticing, but any hints or suggestions would be appreciated, thanks.&nbsp;

doreen_p · Answer

Hi ozledge
&nbsp;
If you're seeing extra hours popping up each time you process a pay run, it's likely due to a standard hours entry for affected employees. You can check their profiles to see if there's a set number of hours entered. If so, just delete it to prevent those extra hours from tagging along in future runs. For any past over-calculations, you can review previous pay runs to pinpoint how much extra was added each pay period. If adjustments are needed, create an adjustment pay run. I have here this link for you to check on how fix a recorded pay. Just let me know if you need more assistance with this.
&nbsp;
Best regards,
Doreen

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Superannuation Double Up

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