Hi
I'm trying to pay the monthly super and I keep getting a message:
"The superfund details entered are invalid".
The superfund the error message is referring to is ASGARD EMPLOYEE SUPERANNUATION ACCOUNT.
We paid into this fund last month without any trouble.
Can you please help with this error?
Thanks
Hi JulieAS
Thanks for your post. As per checking, the Asgard Employee Superannuation Account is inactive. To confirm this, kindly contact the super fund to check if they do have an updated details that you can enter within your file such as USI and ABN so that you will able to process the super payments.
Please let me know if you need further assistance.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Best regards,
Doreen
