Unable to reverse a wage transaction
Unable to reverse a wage transaction with error EmployeePaymentEventHourlyWageLine_EntitlementPayrollCategoryMissing. Manually reversed but not showing on my Bank Rec as a minus. Any suggestions?
Forum Discussion
1 Reply
Replies have been turned off for this discussion
Hi Baycoast,
Thank you for your post.
This error will occur when one or more wage categories on the reversed pay, weren’t linked to an entitlement at the time the pay was recorded. However, since that point, the wage category has been linked to an entitlement after the pay was recorded.
If you can recall which entitlement category the wage category has been linked to, you can unlink the wage category from the entitlement, allowing the pay to be reversed.
Let me know if you require any further assistance with this, happy to help!
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
