Forum Discussion

Freeziaoz's avatar
2 years ago

Deleted 2 GJs which used code 3-9000 - Now it is no longer available

I have managed to do the most stupid thing.

I deleted 2 GJs that were using 3-8000 and 3-9000.

I understand that I cannot retrieve deleted General Journals but when I try to recreate them 3-9000 is no longer available.

3-8000 is there to select but not 3-9000

3-9000 is showing under Command Centre/Accounts list but not available when I try to record a GJ. It is not showing as a code.

I have then tried to add it back in but it keeps telling me that it already exists.

How do I get it back as a selectable code.

Would appreciate any help that you can give me.

Thanks

5 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, Freeziaoz

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    Kindly confirm which accounts are under your 3-8000 and 3-9000. If this is for an equity account for current earnings, the account cannot be changed or deleted. If you wish to create the 3-9000 account again, you cannot use the same number. We would highly recommend speaking with your accountant. You may also check out the Help Article: Managing linked accounts for more information.

     

    Please let us know if you require any further assistance.

     

    Best regards,

    Doreen

  • gavin12345's avatar
    gavin12345
    Ultimate User
    2 years ago

    Hi Freeziaoz 

     

    I think Doreen_P  may have misunderstood your post. 

     

    You cannot post to 3-9000 as this is a system account. This is used by MYOB during FY rollover. I doubt you have deleted a GJ that was posted to this account, as this too would have been a system GJ. If you have managed to do this somehow, your balances sheet will be out of balance. Try generating a Balance sheet for the end of the next FY and see if Net Assets matches the Equity.

     

    Regards

    Gavin

  • Thankyou to everyone who answered.  I MYOB help that I received on the phone after an hour or more was to contact my accountant.

    So after being advised by a few people on the forum I have decided to do that.  Best way I think.

    Have a Merry Xmas everyone.

    Hopefully I will be better at this next year.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, Freeziaoz

     

    Thank you for your response.

     

    It's great to hear that you've found a solution to this. Wishing you a Merry Christmas and a wonderful New Year ahead! May the upcoming year bring you success and improved proficiency in managing your MYOB tasks. If you ever have more questions or need support, feel free to return to the Forum.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, gavin12345

     

    Thank you for your response.

     

    Thank you for sharing your workarounds regarding the issue. We truly appreciate your unending support for the Community Forum.

     

    Best regards,

    Doreen