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Jana's avatar
Jana
3 years ago

incorrect ABN error when trying to lodge BAS online

Hi 

I am getting the below error. I have triple checked my ABN and have Branch code as 1 as it is my only business. The business name is exact. Am stumped please help

 

"For the next step, we need your ABN.

We’ve detected that you haven’t entered an ABN, or the ABN you entered isn’t valid.

Please enter a valid ABN in the Company Information window or Business Settings page. Once you’ve done that, refresh this page.

(Note that we don’t support TFNs.)?

1 Reply

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  • CloverQ's avatar
    CloverQ
    Former Staff
    3 years ago

    Hi Jana 

     

    Thank you for the information.

     

    The error message does indicate that there's problem with the business details, so please do go to Setup > Company Information within AccountRight, make sure that the business name and ABN are exact, remove any extra spaces if any. I'd also suggest double checking what your ABN Branch number is on the original GST registration letter, we've had client with branch number of 002 while there's only 1 branch. 

     

    Please feel free to let us know how you go.

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