Forum Discussion

nzfarrier's avatar
nzfarrier
30 days ago

Invoice App

I have just up graded my phone to a fold 6, Now i cant get the Invoice app to open up fully before it closes, does anyone have the same issue

5 Replies

Sort By
  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    30 days ago

    Hi nzfarrier , 

     

    I see you need help with using the Invoice app in your Fold 6 phone. In my understanding, since the Fold 6 is a new device it may not be compatible with the invoice app yet. The phone may need a couple of security updates before it opens older apps. Additionally, I recommend uninstalling, reinstalling the invoice app, and restarting the phone to see if it will make any difference. 

     

    Let us know if you need any other help.

     

    Thanks,

    Genreve

    • nzfarrier's avatar
      nzfarrier
      30 days ago

      Hi

       I've reinstalled 3 or 4 times

       Still not working . 

      What do you mean by security updates??. Thanks for your help

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator
        27 days ago

        Hi nzfarrier,

         

        Thank you for your patience. Could you please let us know if you are seeing any specific error messages when using the invoice app? This will help us understand the issue better and provide a more accurate solution.

         

        Regards,

        Sai