Forum Discussion

Zappy's avatar
Zappy
Valued Cover User
2 months ago

Mobile app

Ive been using MYOB invoices for as long as it has existed   Today it wont work   I went to download the app again and the message says my version of Android is too new   I rang tech supp...
Zappy's avatar
Zappy
Valued Cover User
27 days ago

Genreve_S 

Downloading the installer?

 

The point of the play store is so we dont infect our phones

 

Why doesnt the app run on the latest version of Android?

 

Why wasnt it tested on it? 

 

Will there be a patch?

 

Zappy

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    26 days ago

    Hi Zappy,

    We are aware of the issue with the mobile app not running on the latest version of Android. Our team is actively investigating a fix. However, we do not have a definitive time frame for when this will be resolved. We will post an update on the thread as soon as we have fixed the issue. Thank you for your patience.
     

    If you have any further queries, please feel free to start a new post, and one of us will be happy to assist you.

    Regards,
    Earl

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