Forum Discussion
I did not edit any of those transactions. Only added the new ones since. Myob never admits a malfunction of the software. It shales confidence. We’ll see if my accountant finds other problems at year end.
Hi normbay1,
I appreciate your prompt response. I get that this is frustrating for you, and I'm here to assist. It looks like you've only added new transactions without altering the existing ones, which might cause the reconciliation to be unreconciled. To resolve this issue, you can undo the changes made to the affected transactions and then redo the reconciliations using a future date to ensure accuracy.
In the meantime, feel free to post again if you have any other queries or if your accountant discovers more issues at the end of the year.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Kind regards,
Shella
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.