Forum Discussion

Nikki1's avatar
Nikki1
Experienced User
3 months ago

27-10-2025 - In Tray Issues

Hi Everyone,

 

Is anyone else having an issue here.  I have getting a Network request failed when I try to upload a document on-line.

 

I have tried from a few different computers, but still not working

 

Thanks

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    3 months ago

    Hi Nikki1,

    My apologies for the late response. Are you still running into this? The “Network request failed” error can pop up when you try to link an InTray document to an existing bill. A quick workaround is to delete the bill, then create a new one directly from the InTray document, just click the three dots at the end of the document line and choose Create bill.

    I hope this helps!

    Regards,

    Earl