Access to Technical Support
This is my second day of trying to get ANYONE at MYOB Product Support to answer the phone. MYOB does not respond to online chat questions. That is now over 1 week without response. After 1.5...
Forum Discussion
Thanks for your contribution Liz.
I am a single person business and I don't use or need bank live feeds or payroll.
I am using Account Right Plus offline.
I am only going on-line as MYOB email did not give me any choice.
If someone in the forum has a more practicval and cheaper option, I would be grateful.
Cheers
Ralph
Hi RalphMoyle
I'm guessing you mean a post Classic version and the easiest option to prevent auto upgrade that I have seen on here is from Random_nuggets as follows:
" A simpler, more surgical method is as follows:
- a) Open the folder in which MYOB is installed. Typically this will be in:
C:\Users\<your username>\AppData\Local\Programs\MYOB\AccountRight
- b) Inside that folder you will find a program file named Update.exe. Simply rename this program file to, say, "Update-disabled.exe". Voila! No more updates!. When AccountRight is next started, it will fail to find its auto-update program, and then carry on running the software as is.
I have successfully tested this approach since the AR 2026.3 release (PC edition).
If this is not applicable to your version, then re-post on the Forum for an alternative as they are out there.
Cheers
