Forum Discussion

Ratec-Secretary's avatar
Ratec-Secretary
2 years ago

AccountRight 2018.2

MYOB updated from AccountRight 2018.1 to 2018.2.  I had been using this with no problem until around mid 2023.  I went to log in one day and it looked like it was opening the company file and then th...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, Ratec-Secretary 

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

Did you receive any error messages? If yes, kindly attach a screenshot of the error. Make sure to remove sensitive information before posting in the Forum. Also, you may clear the cache of the AccountRight by following the steps provided in the Help Article: Clearing the AccountRight Cache.

 

Please let us know how it goes.

 

Best regards,

Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, Ratec-Secretary

 

We would like to follow up on your post. Please let us know if you require further assistance with this. We are delighted to assist you.

 

Best regards,

Doreen

  • Ratec-Secretary's avatar
    Ratec-Secretary
    2 years ago

    Hi Doreen,

    I downloaded a new version of MYOB and it's working again.  Thanks for following up.

    Regards,

    Teresa

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, Ratec-Secretary

       

      Thanks for updating us.

       

      We're glad to know that it's working now. Please feel free to create a post again if you encounter issues in the future. We are here to assist you.

       

      Best regards,

      Doreen

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