Forum Discussion

noraob's avatar
noraob
Member
2 days ago

Administrator Account

How do I replace a MYOB Administrator when the previously one has left the company? Online help is not working. Cannot get into account to contact Support. 

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 days ago

    Hi noraob,

    That definitely sounds like a hassle. If the previous MYOB Administrator has left and you’re now seeing the “You don’t have access to the page” message, it usually means the MYOB ID you’re signed in with doesn’t currently have the right account access. This would need further assistance on the back end, so please reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl