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muriel452's avatar
muriel452
User
2 years ago

Administrator password

I have had MYOB for 3 years and have never had a password for the Administrator login. The box has always been left blank. Today I logged on to find I get a popup message that the password is incorrect.

 Can anyone advise how all of a sudden I have a password in place?

Thanks

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  • Cloud_Mind's avatar
    Cloud_Mind
    Ultimate Partner
    2 years ago

    Hi muriel452 someone would have had to create a password in order for this to have changed.    I would recommend contacting MYOB Support as soon as possible to reset the password.   Only the owner of the MYOB subscription will be able to speak to MYOB to set a new password and they may need to complete a form or pass identification criteria.

     

    I would recommend looking at this support note as well to make sure your file is secure Ways you can protect your AccountRight company file