Forum Discussion
Doreen_P
3 months agoMYOB Moderator
Hey LindyMH,
The connection error message can often be due to internet outages or your computer's scanning software, like an anti-virus program, interfering with the internet connection. To fix it, you can follow the steps below:
- Restart AccountRight.
- If you're still having issues, restart your PC. This clears temporary files which can cause connection issues.
- Finally, restart your modem/router (unplug it for 10 seconds then turn it back on). This re-establishes your internet connection.
You can also check this link for more information regarding connection error.
Best regards,
Doreen
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