Forum Discussion

JBentley's avatar
Experienced User
5 months ago

Back up stuck

MYOB Accountright said back up failed message then the normal back up complete message.

Now i cant log back in as The Company file is currently backing up. You can sign on once the back up is complete.

When you go to select a Company File the status is Backing up.

Can you please assist with this issue.

1 Reply

  • Hannah_V's avatar
    MYOB Moderator

    Hi, JBentley. Thank you for your post. We have sent you a private message regarding the issue with your file. We already reset your file to reactivate, please confirm if your file is working now.


    Let me know if there's anything that I can assist you with and I'll be happy to help! 


    If I'm able to help you today, please click "Accept as Solution" to assist other users in finding this information. 


    Best regards,