Business has been sold....now what
Hi We sold our business back in April 2026. We are awaiting the accountant to finalise the last bits, which may go into next financial year. We are disappointed we can no longer have the file offl...
Forum Discussion
Hi Isaiah_C
Can you explain how I get a copy of our back up, and how to get older version of the software?
These are the things that have been changed this year, and our copy of Account Right is updated to 2026.9
Yes, it would have been ok in previous versions 'working offline' that would have be ok. But this isnt the case anymore.
Do you have a support page on what records, reports to save, so nothing is missed. Would have been so much easier to have an offline file.
Hi ActiveMR,
Keeping your records handy shouldn’t feel like another job on the to-do list. Online backups can’t be downloaded, and installing an older version only helps with an offline backup you already have. While your accountant finishes the last bits, you can reach out to our support team via Contact Us page. Let the team know you’re on 2026.9, still need access for your accountant’s final work, and want to discuss options for keeping your records accessible afterwards. They can review your situation and explain the available options before you make any changes to your subscription.
Cheers,
Doreen
