Solved
Cancel Subscription
I have tried for weeks to cancel my MYOB subscription that is due to be renewed at the end of the month. has anyone found a way to cancel (i have been on hold, been hung up on, logged a ticket and le...
Forum Discussion
Can anyone actually explain how to go about cancelling my MYOB subscription please. I cannot see anywhere where there is just a simple address whether via email or snail mail to go about this.
I want to cancel my subscription as at today.
Thank you.
Hi sesrohpr,
We're here to help make the cancellation process clearer. To cancel, the primary contact on the account needs to call on our dedicated cancellation number, Monday to Friday, 9 am to 5 pm AEST. If you’re calling outside those hours, leave your details and the support team will call you back. When you speak with the them, let them know you’d like the cancellation effective today so they can confirm the details with you. Before access ends, make sure you download any reports or documents you’ll need later. You can find the full steps here: Cancelling your MYOB subscription.
Cheers,
Doreen
