Forum Discussion

PNWHC's avatar
Contributing User
2 years ago

Can't log into MYOB AccountRight.

Hi, I have never had problems opening my company file in AccountRight until now. In the past I have always gone into MYOB on my Desktop and then clicked on my 'recently opened company files'. This br...
  • Tracey_H's avatar
    2 years ago

    Hi PNWHC 


    The following sign in window is for online files and are your MYOB account details, ie, the email and password you use to sign into my.myob:



    This sign in window is your Company file User ID and password. If you have selected to Link this User ID to your my.myob account you won't see this window.



    Try entering Administrator as the User ID and leave the password blank in the Company file sign in window.


    Let me know how you go.


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.