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KellyAAA's avatar
KellyAAA
9 months ago
Solved

Change of Ownership

Hi,

I have the age old problem of the Owner status being ascribed to the inhouse bookkeeper and the actual business/file owner having the "admin" status that I need to have fixed on behalf of the owner.

I'm aware that the correct Owner will need to complete a change of owner form. How can I arrange for this to be sent out to the correct owner of the file please?

Thank you

Kelly

  • Susan_Solo's avatar
    Susan_Solo
    6 months ago

    Hi RuznaJ  - 

     

    Great news - you can already upload a photo of your receipt from your photo roll when you create an expense. 

     

    Go to Money Out--> press the + sign in the top right corner > press "Paid expense" and then select either "From Photos" or "Take Photo". The app will even extract the data for you! 
    You can always add photos to previous expenses by going back in and editing them.

    I know it doesn't show up yet when you go back to view it, but it is there still and is visible when you click Edit.  In the future, you'll be able to view this receipt in the View state. We're working on it - but it won't show up immediately.

     

     

     

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  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    9 months ago
    Copy LinkReport

    Hi KellyAAA,

     

    Thank you for the post. Please reach out to our live agent through our virtual assistant MOCA or submit a support case via MyAccount who will be able to send you the Change of Details form along with instructions on how to complete it.

     

    Regards,

    Sai

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Hi,

I have the age old problem of the Owner status being ascribed to the inhouse bookkeeper and the actual business/file owner having the \"admin\" status that I need to have fixed on behalf of the owner.

I'm aware that the correct Owner will need to complete a change of owner form. How can I arrange for this to be sent out to the correct owner of the file please?

Thank you

Kelly

","body@stringLength":"411","rawBody":"

Hi,

I have the age old problem of the Owner status being ascribed to the inhouse bookkeeper and the actual business/file owner having the \"admin\" status that I need to have fixed on behalf of the owner.

I'm aware that the correct Owner will need to complete a change of owner form. How can I arrange for this to be sent out to the correct owner of the file please?

Thank you

Kelly

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I have the age old problem of the Owner status being ascribed to the inhouse bookkeeper and the actual business/file owner having the \"admin\" status that I need to have fixed on behalf of the 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Hi KellyAAA,

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\n

Thank you for the post. Please reach out to our live agent through our virtual assistant MOCA or submit a support case via MyAccount who will be able to send you the Change of Details form along with instructions on how to complete it.

\n

 

\n

Regards,

\n

Sai

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-08-01T15:42:38.881+10:00","lastPublishTime":"2024-08-01T15:42:38.881+10:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":105},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Accounting_Software_General/message:874679/message:874683","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"757","rawBody":"

Hi ,

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\n

Thank you for the post. Please reach out to our live agent through our virtual assistant MOCA or submit a support case via MyAccount who will be able to send you the Change of Details form along with instructions on how to complete it.

\n

 

\n

Regards,

\n

Sai

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