Forum Discussion
Earl_HD
MYOB Moderator
Hi MsRose
Thank you so much for your post and sorry to hear that you're having a hard time accessing your file. When this error occur, we do recommend to clear your browser's cache and history or try logging in from a different computer/browser.
Please do let me know how you go on this.
Regards,
Earl
MsRose
2 years agoContributing User
I finally got through to speak to MYOB help. Clearing the cache did not help. I ended up having to pay to have my administrator access reset.