Forum Discussion
Hi Leneth
Thanks for your reply
In relation to finding out who the online administrator is, after going to Help about, I get this popup – which doesn’t appear to show our serial number
If I go into the company set up I see that the last 4 numbers of our serial number are 2031
I appreciate your help in helping identify the account owner which will be a good first step
The second step still will remain difficult to change the owner because that person is on leave and I am not able to get in contact with them while they are on leave. They are away for the next 6 months
So it most likely will not be possible to have them change account owner. Is there another way?
Regards
Peter
Hi PeterM3,
Thanks for confirming that information.
Regarding your concern, I have checked your account and sent you a private message here in the Community Forum to confirm the administrator or owner who is listed on the account. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.
Please let me know if you need further help.
Cheers,
Leneth
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