Changing online Administrator on account
Hello I need help to: 1)Find out who the current online administrstor is for our business file and 2) to potentially change /add an online administrator The accountant is on long Service ...
Forum Discussion
Hi Leneth
Thanks for your reply
In relation to finding out who the online administrator is, after going to Help about, I get this popup – which doesn’t appear to show our serial number
If I go into the company set up I see that the last 4 numbers of our serial number are 2031
I appreciate your help in helping identify the account owner which will be a good first step
The second step still will remain difficult to change the owner because that person is on leave and I am not able to get in contact with them while they are on leave. They are away for the next 6 months
So it most likely will not be possible to have them change account owner. Is there another way?
Regards
Peter
Hi PeterM3,
Thank you once again for sharing your concern with us in the Community Forum. We're pleased that we could provide a resolution to your concern through private messaging. Your patience and understanding have been greatly appreciated. We will now close the thread. If you have any more questions or require assistance in the future, please feel free to return to the Community Forum. Our team is here to assist you.
Cheers,
Leneth
