Forum Discussion

George22's avatar
George22
Contributing User
4 months ago

Connection error

I have had a Connection error. The screen states We're sorry, but something has interrupted AccountRight and you'll need to restart. I have done all the things it says to do including, restarting Myo...
Sue1234's avatar
Sue1234
Experienced Cover User

Thanks, it has been fixed by your Live chat agent, amazing support, fast response, well done to your support team!

George22's avatar
George22
Contributing User
4 months ago

I wish mine was fixed with amazing support. :(

  • Sue1234's avatar
    Sue1234
    Experienced Cover User
    4 months ago

    Ask the live chat support to access your pc via teamviewer remote app and see what's going on.

    • George22's avatar
      George22
      Contributing User
      4 months ago

      Thanks, I have done all that, couldn't get through so rang the help number 3 times in the last 3working days, speaking with 3 different people for about 1 hour each, and have now passed it onto my accountant to deal with. 

      • Sue1234's avatar
        Sue1234
        Experienced Cover User
        4 months ago

        keep on typing " speak to human" to the bot, it will then connect you to a live support team.

         

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