Contact

Hi jkingdo,

Thanks for getting in touch. The best way to speak with our support team is to call the phone number listed on our Contact page. You can also connect with MOCA, our virtual assistant, which can put you in touch with our live chat team. I can see the support ticket linked to your profile, and I’ve followed this up with the relevant team. They’re currently working through a higher-than-usual number of requests and a backlog, so wait and response times may be a little longer than normal.

Once you’re connected, our team will be happy to help and take you through the steps to resolve your concern.

Cheers,

Princess