Dictionary not working

I am having the same issue. MYOB Please address this.

Hi SJBK,

Thanks for chiming in— it really helps to hear from others who are experiencing the same thing with dictionary. There's an ongoing issue with the spell check and we recommend turning off the auto spell check. You can then continue to use the manual spell at the bottom of the purchases screen.

Cheers,

Doreen

Seems dictionary issue have resurfaced.

25/07/2026 MYOB Account right Plus has forgotten all dictionary added words after last update.

Not to mention other constant issues.

For something that costs over $1200 a year this is not acceptable at all.

Hi DtheP69,

Thanks for raising this. I can understand how frustrating it is when your custom dictionary words disappear after an update. A good first step is to clear the AccountRight cache (Clearing the AccountRight cache), as that has resolved a similar dictionary issue for another AccountRight customer. If that doesn’t help, the next thing to check is your Windows permissions for the AccountRight folder, as limited permissions can stop the dictionary from saving changes properly.
 

If you’ve already tried those steps and it’s still happening, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl