Forum Discussion

DonnaR1's avatar
DonnaR1
Member
2 years ago
Solved

Downgrading AccountRight Plus to Business Lite

Hi   We are currently using AccountRight Plus but the company is no longer trading and we don't require an active payroll function on this subscription.  We would however need to beable to view pas...
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi, DonnaR1

     

    Thanks for your post.

     

    If you don't have an active subscription and can only view a read-only file, you will need to restore a backup locally. To do this, please refer to the steps provided below:

     

    • Start AccountRight, and in the Welcome window that appears, click Restore a backup file.
    • The Restore Backup File window appears. You can also get to this window in AccountRight by going to the File menu and choosing Restore.
    • Click Browse and select the backup file you want to restore.
    • Click Restore to complete the restore.

    For more information regarding this, you may also check out the Help Article: Restore your company file.

     

    Please feel free to reach out if further assistance is needed.

     

    If my response has answered your inquiry, please don't forget to click "Accept Solution" to help other users find this information.

     

    Best regards,

    Doreen

Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi DonnaR1,

 

We want to check with you about your concern. Tell us if you still need more help with this. You can contact us again if you still have other questions or concerns. We are happy to help.  

 

Kind Regards, 

Cel

 

DonnaR1's avatar
DonnaR1
Member
2 years ago

Practically, how do you go about opening and viewing an AccountRight read-only file with no active subscription?

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, DonnaR1

     

    Thanks for your post.

     

    If you don't have an active subscription and can only view a read-only file, you will need to restore a backup locally. To do this, please refer to the steps provided below:

     

    • Start AccountRight, and in the Welcome window that appears, click Restore a backup file.
    • The Restore Backup File window appears. You can also get to this window in AccountRight by going to the File menu and choosing Restore.
    • Click Browse and select the backup file you want to restore.
    • Click Restore to complete the restore.

    For more information regarding this, you may also check out the Help Article: Restore your company file.

     

    Please feel free to reach out if further assistance is needed.

     

    If my response has answered your inquiry, please don't forget to click "Accept Solution" to help other users find this information.

     

    Best regards,

    Doreen

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