We have a bill that has been entered as the incorrect amount, and paid down at a lesser amount. Resulting in an outstanding amount showing on Aged Payables report. I have tried to edit the original amount of the bill, however I am not able to. Is anyone able to advise how I can sort this out? Thanks so much. - See attached
Under the main program menu, click "Setup", "Preferences". "Security", and see if the first check box is ticked for "Transactions CAN'T be changed, They MUST Be Reversed [System-wide]"
Usually this is what stops making an edit once an entry is made.
You may be able to untick it, make the change and then return to turn it back on if multiple users can log in and use MYOB.
I'm not sure is you need to restart the program to make the change active beforehand.
