Emails being sent as plain text
I have a Windows 2019 Standard Remote Desktop environment, with MS Office 2019 and Accountright Server 2022.9 Im not sure if its just since the last update, but more often than not any emails sen...
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Hi blakeb - nope no joy yet, and no response from MYOB that Ive seen.
It seemed to oddly occaisionally work, but 99.9% of the time sent as plain text - definately needs to be caused by a recent update.
Cheers Ryan, if I find an answer, I shall let you know.
I have users experiencing the same thing, MYOB AR SE latest version running office 2016 LTSC, i got in touch with a tech yesterday and was told 2 conflicting stories one being that SE no longer supports signatures (which they backtracked on once i tried to reconfirm) and the other blaming an update within outlook.
However if the update to outlook was the issue then our users runnung MYOB AR on their desktops and the same version of outlook it would also not work there however it does. so i also agree something within Server Edition is to blame for this.
thanks Kraziel
Yeah Im think it has to be an issue with MYOB - since it only started after an update to MYOB, not to anything else.
How can we ping a MYOB moderator or tech support to get support on this?
Hi Everyone
If you are using a desktop email client, such as Outlook, to email the system will use the default email signature set within that default email client. If you are needing to include that in your emails, we do recommend reviewing that set up for your email client and default signature.
HTML or Plain text is a setting usually under the Mail settings in Outlook.
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
