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PIP2's avatar
PIP2
Experienced User
5 months ago

Error Message reads - Attempted to divide by zero when trying to save an invoice

Error Message reads - Attempted to divide by zero   We have created a large Customers invoice in MYOB and when we tried to save it we got an error message, please see attachment.   We have been abl...
PIP2's avatar
PIP2
Experienced User
5 months ago

Hi Earl,

I have cleared the Accountright cache, as per the instructions, but unfortunately it didn't fix the problem. Had everyone log out of Accountright, then deleted the file (was only one).   When logging back in still cant save the order to an invoice.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    5 months ago

    Hi PIP2,

    Thanks for giving it a try. Please reach out to our back end team so they can take a look at this for you. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

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