Forum Discussion

Immy's avatar
Immy
Member
8 months ago

File Stuck Backing Up

Hi, Need some help to get access back to my company file.  Started a backup last night which usually takes 5 minutes.  Came in this morning and it wouldn't let me log in as it appeared to be stuck o...
ARC-Dev's avatar
ARC-Dev
Member
8 months ago

Yep tried that and it said to make a support request.

Earl_HD's avatar
Earl_HD
MYOB Moderator
8 months ago

 Hi ARC-Dev,

I’ve checked your company file and found the issue. I’ve set up a backend script to fix it, so this should be resolved for you now.

Regards,
Earl

  • Immy's avatar
    Immy
    Member
    8 months ago

    Yes it's back working. Thanks very much for your help takes the stress out of the next few days.

     

    Regards

    Maurice

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