Forum Discussion

6 months ago

I need a confirmation code for an old version please! (Urgent)

Can someone please help? Have tried using the link provided on the "Activating and Confirming Older MYOB Products" page MULTIPLE TIMES and it ALWAYS goes to a blank page - nothing at all! Am te...

MikeG1

Admin

6 months ago

Sorry to hear that MerylD , it has been opening ok for me. Perhaps you could try a different browser and/or clear cache to see if that works next time. Thanks

MerylD
6 months ago
Tried using another browser and this is the result:

Also cleared cache first...
- gavin12345
  Ultimate User
  6 months ago
  Hi MerylD
  
  The page is working - if you enter a serial number and company file code that MYOB Aust recognises, and is prepared to issue a confirmation code to, you will get a code on screen - if you enter something they don't recognise, or they don't want to issue a confirmation code for, you get this 'page not working error 500 message' - it is a misleading and confusing response, but this is what MYOB chooses to do. You will need to contact MYOB directly for a Confirmation code, or get one elsewhere.
  
  Regards
  Gavin
  gavinw222@gmail.com