Forum Discussion

MerylD's avatar
MerylD
6 months ago

I need a confirmation code for an old version please! (Urgent)

Can someone please help?  Have tried using the link provided on the "Activating and Confirming Older MYOB Products" page MULTIPLE TIMES and it ALWAYS goes to a blank page - nothing at all!    Am te...
MerylD's avatar
MerylD

Tried using another browser and this is the result:

 

Also cleared cache first...

gavin12345's avatar
gavin12345
Ultimate User
6 months ago

Hi MerylD 

 

The page is working - if you enter a serial number and company file code that MYOB Aust recognises, and is prepared to issue a confirmation code to, you will get a code on screen - if you enter something they don't recognise, or they don't want to issue a confirmation code for, you get this 'page not working error 500 message' - it is a misleading and confusing response, but this is what MYOB chooses to do. You will need to contact MYOB directly for a Confirmation code, or get one elsewhere.

 

Regards

Gavin

gavinw222@gmail.com

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