Forum Discussion

FionaMiriam's avatar
FionaMiriam
Experienced Cover User
1 year ago

Increase font size within MYOB display screen

Hi   Can you please add the option for MYOB to increase the font size.   I have changed my Windows system to increase the font size. Everything else has increased font size, but MYOB does not cha...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 months ago

Hey Kayos,

 

I understand how tough it is to work with text that small for 7 hours a day, and I’m sorry it’s impacting your eyes and workflow. You can reach out to our team instead so they can tag your account and receive an update once it has been resolved. Make sure to contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

 

Cheers,

Doreen

FionaMiriam's avatar
FionaMiriam
Experienced Cover User
2 months ago

Hi Doreen

In your response you said that an account can be tagged to receive an update once this has been resolved. Two questions;

  1. Does this mean there is a resolution being worked on for this issue?
  2. Why do you have to register for the update, wouldn't it just be rolled out with standard upgrades to all users?

Thanks

Fiona.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi FionaMiriam, y looking for a fix for this
     
    Thanks for your question. We’ve identified this as a known issue and have already forwarded it to our developers, who are working on a fix. We don’t have an ETA yet. For your second question: if your file is marked as affected, you’ll be notified when the fix is released, and the solution will apply to all users. Thanks for your patience.

    Regards,
    Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.