Invalid Fingerprint (100014)
I cannot open my company file Account Right Read Only in my library. Comes up with error Invalid Fingerprint (100014)
Forum Discussion
Hi there karenlee11,
I understand that you're having difficulties opening your file in AccountRight. No worries, here's a thread on the Community Forum that will guide you through how to fix the error message you're having, which is the Invalid Fingerprint (1000014).
Best regards,
Doreen
That is so complicated I have know idea how to do that. It’s so hard to get through on the phone these days to speak to anyone for technical support , is that my only avenue? This reply didn’t come through my email, it usually does if there is a reply j
