Forum Discussion

Cameron4's avatar
Cameron4
Member
4 months ago

Invoice prints but layout and alignment are incorrect

Hi everyone, I’m an end user and not very technical, so I’m hoping to get some guidance before making major changes. When printing invoices from MYOB AccountRight, the print job goes through, but th...
Genreve_S's avatar
Genreve_S
MYOB Moderator
4 months ago

Hi Cameron4,

 

It’s a bit hard to say straight away whether the formatting issue is from the printer or the invoice form; it could be either.

A quick way to narrow it down is to print using a different default invoice form and compare that to the Print Preview in AccountRight.

  • If the preview looks fine but the printed copy is off, it’s likely a printer setting (usually scaling).
  • If the default form itself looks wrong, then it’s probably an issue with the form/layout.

You can also try printing from somewhere else (like another program other than the AccountRight browser and desktop) just to double‑check everything lines up as expected.


Regards,

Genreve 

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