Forum Discussion

DJLProperty_Mgt's avatar
DJLProperty_Mgt
Contributing User
6 months ago

IS THERE A WAY TO PURCHASE THE SOFTWARE

I AM FED UP AT THE POOR SUPPORT BEING RECEIVBED FROM MYOB. IS THERE A WAY TO PURCHASE STANDALONE SOFTWARE THAT I CAN UTILISE ON MY OWN AND NOT HAVE TO RELY ON A SUPPORT PERSON. THIS SUBSCRIPTION BASED SYSTEM SUCKS

  • Hi DJLProperty_Mgt

     

    Sorry to hear about your experience with our support. I can understand your frustration and need for standalone software. However, MYOB has transitioned to a subscription-based model, and we no longer sell perpetual (owned) licenses for our software. If you have concerns that you would like to discuss further, please send us a private message with more details. We're here to help address any issues you're experiencing.

     

    Feel free to get in touch if you need more help!

     

    Cheers,

    Princess

    • DJLProperty_Mgt's avatar
      DJLProperty_Mgt
      Contributing User

      so on a subscription based system, why are we not able to get a file containing the data for archiving purposes?

      • Princess_R's avatar
        Princess_R
        MYOB Moderator

        Hi DJLProperty_Mgt,

         

        In MYOB Business, you can't manually back up a file, but don't worry! Since it's an online file, MYOB automatically backs up your data weekly and keeps it for six months. This is different from MYOB AccountRight, where you can back up your file manually. If you want to chat more about our products, feel free to reach out to our sales team—they can give you all the details about what we offer.

         

        Cheers,

        Princess