Forum Discussion

RSR1's avatar
RSR1
User
6 months ago

Licence File

Hi,  I am having trouble activating my company offline and online .I have AccountRight (latest version ). I get an error message when trying to confirm online it didnt happen so i tried going throug...
Earl_HD's avatar
Earl_HD
MYOB Moderator
6 months ago

Hi RSR1,

Thank you so much for your post and welcome to the Community Forum!

I'd be glad to help you with this. Could you please confirm the last four digits of your Serial Number and Company File ID? Thank you!

Looking forward to hearing from you soon!
Regards,
Earl

  • RSR1's avatar
    RSR1
    User
    6 months ago
    Earl_HD wrote:

    Hi RSR1,

    Thank you so much for your post and welcome to the Community Forum!

    I'd be glad to help you with this. Could you please confirm the last four digits of your Serial Number and Company File ID? Thank you!

    Looking forward to hearing from you soon!
    Regards,
    Earl

    Hi Earl,

     

    Thanks for your reply and assist .

    Its last four digits are 4009

    Company ID is 1

     

    Please let me know if you need anything else.

     

     

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      6 months ago

      Hi RSR1,

      Thank you for your prompt response, and I apologize for my delayed reply. I have identified the serial number ending in 2844 (Business Lite) in your account. To address this issue, I have sent you a private message requesting additional information. Please check your inbox at your earliest convenience.

      Looking forward to hearing from you soon!
      Regards,
      Earl

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